Universal Service

The Universal Service is the set of basic communication services which Telefónica guarantees to provide to all users who request it, defying the geographical divide. Its characteristics include a specific quality and an affordable price.

Currently in Argentina, Brazil, Colombia, Spain, Peru, Venezuela and Ecuador, the Universal Service lies under the control and monitoring of the public bodies established for such purpose in each country where it is provided. In each case, the sectoral regulator specifies the different services that are included in the denomination and the conditions in which they are provided, as well as the operators who assume this responsibility.

This year, Brazil has included not only the part agreed on with the Fund for the Universalisation of Telecommunications Services (Spanish initials: FUST) but also the requirements of the Fund for the Technological Development of Communications (Spanish initials: FUNTTEL). The variation in the local currency in comparison with 2013 stands at +5.4%. It is important to highlight that the figures in euros reflect the impact of the depreciation of the exchange rates, mainly in Argentina and Venezuela.

Amounts assigned to the Universal Service

 

2014

% annual variation

 

Local currency​

euros

Local currency​

euros

Argentina (1) 1,509,103,227 140,367,728 -5.7% -36.6%
Brazil 263,784,376 84,641,020 5.4% -3.6%
Peru (2) 90,100,440 23,919,955 8.6% 3.3%
Colombia 159,809,679,567 60,304,822 4.2% -2.6%
Venezuela 295,378,997 20,267,360 39.5% -19.9%
Ecuador 5,465,699 4,120,891 0.0% 0.1%
Spain (3) 23,350,076 23,350,076 -23.3% -23.3%

(1). Includes programmes executed by TASA (e.g. service for people with hearing impairments, service in high-cost areas, etc.).
(2). Includes services provided by Telefónica Multimedia S.A.C., TIWS and Media Network S.A.C.
(3). Estimate pending approval by the Spanish National Commission for Markets and Competition (Spanish initials: CNMC).